Frequently Asked Questions:
The vast majority of your orders leave our store on the same day or the next day after receiving the payment, but we officially guarantee shipment within 3 business days.
If you want the shipment to be shipped as quickly as possible, two requirements must be met:
- choose quick payments, e.g. BLIK
- use parcel locker delivery
Please also remember that we are not responsible for the delivery time of Carriers.
Of course, you are welcome to pick up your orders during our showroom opening hours: Łódź, ul. Parkowa 8.
Work hours:
Mon-Fri: 8:00 a.m. - 5:00 p.m
SAT: 8:00 - 14:00
We accept cash and card payments.
Yes, as a thank you for large orders, we offer our customers free courier shipping within Poland for all orders exceeding PLN 400 - both for individual customers and companies.
The available methods of receiving goods include:
- parcel locker shipments
- Curier posts
- cash on delivery
- personal collection
Of course, however, due to the large size and weight range of our products, such shipping requires an individual quote and possible additional payment..
For international delivery, please complete the order and select International Shipping.
Knowing the contents of your order, we will price the shipment and inform you about its costs. After payment, we will make the delivery.
Yes. You will find a link to track your shipment in the appropriate e-mail or among the options in your user account in the store.
Yes, if the returned product is a legitimate product and was not prepared for an individual order, and no more than 10 days have passed since the purchase.
ATTENTION! Non-returnable products include:
- Flex foils cut to size when purchased by the meter
- motifs made according to individual guidelines
- Mystery Boxes
Please make smart purchases!
Our store is designed in such a way that the most frequently purchased products are available in combinations - according to the principle "the more, the cheaper".
Just above the price you will find the quantity selection along with the lowest possible price. Here is an example:
If a product is not available in combinations, please write to us, remembering to specify the quantity you are interested in.
Of course! We are a fully legally operating business entity, registered in Poland under the NIP number: 729-259-76-80.
To receive an invoice, please complete the fields when ordering:
- company name
- Tax Identification Number